Every week, as Sneha Patel stood in front of the roughly 20 freshmen she mentored and gave tips on how to navigate college, she would see a lot of heads nodding—but not in the back of the room. There sat one girl, always with her headphones on, not participating. Patel was surprised when the student signed up for one of the individual sessions she offered to each of her mentees. She probably won't even show up, Patel thought. When the student did arrive for her meeting, she was very quiet at first. Then something shifted.