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Please be careful when you receive a DocuSign email requesting you sign a document. Bad actors are using this as a way to steal credentials and sensitive information.

  • Sign in to https://docusign.utexas.edu to see any pending documents for you to sign instead of clicking on the link.
  • Are you a signer? When you send documents, please use signers_eid@eid.utexas.edu to show up when the signer logs in to DocuSign.
  • If you weren't expecting a DocuSign, reach out to the sender in a separate email to confirm they sent you the document.
  • Did you know an email address could be spoofed? If something doesn't look right, always reach out to the sender directly before clicking links or taking action or forward the email to postmaster@utexas.edu so you can help protect your colleagues from the same attack.



Please see this page for all Print Nightmare documentation: https://wikis.utexas.edu/display/cnsoitpublic/CNS+IT+Response+to+the+Microsoft+Spooler+Service+Vulnerability


Please be aware there is an uptick in ransomware attacks across our University and the world such as the recent meat packing hack. Hackers are utilizing the remote control software AnyDesk and TeamViewer to install ransomware that locks or deletes all files on the computer and connected servers. These are not approved remote management solutions and the ISO is actively quarantining systems that are using them. FileZilla also has a similar concern and should not be used, we recommend using http://cyberduck.io/ or https://winscp.net/. Please submit a ticket to our help desk for assistance in locating an approved solution.

Important IT Information to Know Before Returning to the Office, 5/13/2021

Replacing hardware for computers, connecting to the network after you have been away, knowing how to meet current online security requirements and practices for accessing UT Data are important topics as faculty and staff who have been off campus make any plans to return. Please take a few minutes to read this important article from CNS IT and bookmark it for the future: https://wikis.utexas.edu/x/yB7TEQ.

Keep Up IT Vigilance and Maintenance, 3/25/2021

IT Executive Director Mark McFarland emphasizes the importance of:
- Staying vigilant against phishing attacks. PYSA is a malware that has been targeting people in higher education. Please remain alert to protect against cybersecurity threats. 
Patching/updating your system within 30 days of updates being released. By April 4, please be sure you have: 

1) Checked your back-up status.
2) Installed required updates for your Mac or Windows machine and rebooted your computer.