Basic Voice Mail Instructions


These instructions are for the voice mail system in W.C. Hogg.  For information about the SmartVoice voice mail system serving other buildings on campus click here.

By default, the voice mail system will answer your calls if you don’t pick up the phone within three or four rings.

To Set Up Your Voice Mail

  1. Decide on a password (any number) and a greeting before you begin. You must also know your extension number, which should be in the dean's office phone directory.
  2. Dial *510 and wait for the voice mail system to answer.
  3. Press *
  4. When asked for your id number, enter your extension number.
  5. When asked for the password, enter the default password, which is 1234 (or 9876).
  6. Follow the instructions to record your name and greeting and to change your password.

To Retrieve Your Messages

Dial *52 and wait for the voice mail system to answer. When asked, enter your password. Follow the spoken instructions.

Note: If you dial *52 when you have no messages waiting, you will hear a busy signal.

To Send a Message

To leave a message for someone without causing their phone to ring:

Dial *510

When asked, enter the person’s extension number. Follow the spoken instructions.

Note: You can leave yourself a voice message in this way.

To Check Voice Mail Away from Your Office

  1. Dial: 232-1050 (voice mail after hours phone number)
  2. While the woman is talking, press the "*" key on your phone. The system will ask you for your 4 digit id number (same as your internal extension number.)  If you've forgotten your extension number, look in the dean's office phone directory.
  3. Type in the password that you use to check your voice mail while in the office.