|Voicemail & Email|
Using the new CNS IT VOIP phone
It basically works the same as your older phones. There are a few differences though given the technology at work.
DIALING ON-CAMPUS NUMBERS:
DIALING OFF CAMPUS NUMBERS:
DIALING LONG DISTANCE:
To dial long distance numbers using the ITS long distance code you may have been assigned,
While in a phone call,
VOICEMAIL SYSTEM ACCESS:
To access the voice mail system on your new phone, you can dial 864 (or V-O-I on the keypad, short for voice mail) and you will be prompted for a voicemail box and password. Your voice mail box number will be your full 10-digit phone number (starting with 512) and your default password will be the same number.
*****Feel free to change the password once you get your new phone. If you forget your password, let CNS IT know so that it can be reset.
The new system allows you to receive your voice via email. You will get a message from the phone system itself with a brief note telling you the caller ID of the person who left you the message, the length of the message, and finally, the message itself attached to the email directly. Be sure to avoid deleting the message before you listen to it! The attached recording will be deleted as well!
NOTE: You can still leave voice mail messages on the new phone system. This requires that you check it directly via your physical handset at your desk. The email method allows you to have access to voicemail from any location, including your portable device. For those of you who really want this, let CNS IT know and we will make the change.
Standardized E-mail Aliases
To give the dean's office a more professional image and to help people remember our e-mail addesses, each member of our staff has been assigned an "e-mail alias". This address is of the form:
If your last name is unique in the dean's office, you also have a shorter alias of the form:
These aliases do not replace or interfere with the e-mail address that you may have had for years and may have given to hundreds of people. Mail sent to your aliases will be routed to the mailbox where you're already reading your e-mail.
You are enouraged to use your standardized e-mail alias on business cards, on publications, and on web pages. Our computer support staff can configure your e-mail program so that your alias appears as the return address on your outgoing messages.