Behavior Based Interviewing

The basic premise behind behavioral-based interviewing is this: The most accurate predictor of future performance is past performance in a similar situation. The process of behavioral-based interviewing is much more probing and works very differently than traditional, or trait interviewing.

• Employers predetermine the skills necessary for the job and then ask very pointed questions to determine if the candidate possesses those skills. Make it a point to talk with alumni, read the company literature carefully, and listen closely during the company's information session to determine which skills an employer is seeking.
• In the interview, your responses need to be specific and detailed. Answer the question using an anecdote or story and frame it in a three-step process: 1) briefly describe the situation, 2) tell what you did specifically, and 3) report on the positive result or outcome.
• Always listen carefully to each question, ask for clarification if necessary, and make sure you answer the question completely.
• Prepare to give examples of situations in which you have demonstrated the behaviors you have determined to be important to the employer.
• Use your resume as a guide when answering questions. When answering questions, use examples from past internships, classes, activities, work experience, etc. to illustrate your achievements.

• Describe a situation in which you were able to use persuasion to successfully convince someone to see things your way.
• Describe an instance when you had to think on your feet to remove yourself from a difficult situation.
• Give me a specific example of a time when you used good judgment and logic in solving a problem.
• By providing examples, convince me that you can adapt to a wide variety of people, situations and environments.
• Describe a time on any job that you held in which you were faced with problems or stresses that tested your coping skills.
• Give an example of a time in which you had to be relatively quick in coming to a decision.
• Tell me about a time in which you had to use your written communication skills in order to get an important point across.
• Give me a specific occasion in which you conformed to a policy with which you did not agree.
• Give me an example of an important goal which you had set in the past and tell me about your success in reaching it.
• Describe the most significant or creative presentation which you have had to complete.
• Tell me about a time when you had to go above and beyond the call of duty in order to get a job done.
• Give me an example of a time when you were able to successfully communicate with another person even when that individual may not have personally liked you (or vice versa).

Career Services career counselors will be happy to answer any questions you may have about the interview process. You can even schedule a mock interview session. You may also find it helpful to review some of the books available in our office. For more information or to schedule an appointment, call 471-6700 or come by PAI 5.03.